This free survey is powered by
Create a Survey
Surveys
2015
February
S
Sales Consultant - Telephone
Sales Consultant - Telephone
0%
Exit Survey
The Sales Consultant called within 48 hours to fix an appointment
Yes
No
In case you missed the call or were busy, did they follow up on these days and fix an appointment?
5 Days
7 Days
30 Days
60 Days
Name of the Agent: ...........................................
The Sales Consultant was
Strongly agree
Somewhat disagree
Neutral
Somewhat agree
Strongly disagree
Energetic
Confident
Fluent
Convincing
Articulate
Clear
Positive
Courteous
Professional
Prepared
The Sales Consultant
Strongly agree
Somewhat disagree
Neutral
Somewhat agree
Strongly disagree
Answered my questions completely
Appeared knowledgeable
Was able to identify my needs and respond appropriately
Was genuinely interested in helping me find a solution
Was fluent in English
Did what was promised
Provided all relevant information before encouraging a showroom visit
Appointment
Yes
No
Were you on hold for more than 90 Seconds
Did you receive an appointment reminder 7 days prior (SMS)
Did you receive a call to confirm appointment 48 to 72 hours prior
In case of "No show", did they follow up in 48 hours and 14 days
Overall, how would you rate the Sales Consultant
Excellent
Very good
Good
Average
Bad
Please describe if there was any particular aspect of the Sales experience that stood out
What qualities of the Sales Consultant bothered you?
Would you recommend the Sales Consultant to others?
Definitely
Probably
Might or might not
Probably not
Definitely not
Thank you for your feedback. We appreciate your honest opinion and will take your input into consideration
Contact Number
:
Loading...
close
Loading...
Close
qprun1.questionpro.net
Loading...
