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Hello,

Re: SAIF Member Survey

As you may already know, we joined SAIF in 2010 as an associate member supplying high quality business clothing. However, the very latest development for us is that we are now the only supplier of uniforms and staff clothing recognised by SAIF in their supplier register.

So for these two reasons we would like to invite you to participate in a brief survey, knowing that through the information we collect we will be able to focus on what is needed to offer all SAIF members an unrivalled level of service.

The survey will take 2-3 minutes to complete and you will be asked eleven questions regarding your own experience of buying staff clothing/uniforms.

We trust that you will be able to spare us this time and would like to thank you in advance for your support in helping us to understand your needs.

Please start the survey now by clicking on the Continue button below.


Yours sincerely,

Alan Jenkinson
Managing Director
Waterfront Manufacturing
01953 718 719
email: [email protected]

 
 
 
Are you the buyer of staff clothing/uniforms within your organisation?
 
Yes
 
No
 
 
 
If you are not the buyer of staff uniforms/clothing within your organisation then could we ask you for the name & email address of the person that this questionnaire should be directed to (please then exit this questionnaire if you're unable to answer any further questions:
   
 
 
What aspect of a suppliers service is most important to you?

Please make your selection below, with 1 being most important and 4 being least important.

It is a difficult choice but please try to prioritise - i.e. service is 1, delivery is 2 etc
1 2 3 4 N/A
Customer Service
Quality
Price
Speed of delivery
 
 
If these additional services were offered to you in which order would you rate their importance?
1 2 3 4 N/A
Being able to order on-line
Regular service call asking if there's anything you need
Monthly/bi-monthly email asking if there's anything you need
Company representative who calls on you
 
 
 
How satisfied are you with your current supplier?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How frequently do you buy staff clothing/uniforms?
 
0-3 months
 
3-6 months
 
6-12 months
 
Annually, i.e. one bulk purchase
 
As and when required (i.e. none of the above)
 
 
 
What items of clothing do you buy most often?
 
Formal clothing, i.e. black jackets/tailcoats/waistcoats & striped trousers
 
Office clothing, i.e. tailored suits, trousers, skirts
 
Overcoats & raincoats
 
Work clothing, i.e. outdoor clothing, polo shirts, fleeces
 
Shirts/blouses

 
 
 
Are there currently any items of clothing that you are noticing a problem with supply on?
 
Yes
 
No
 
 
 
If yes then please choose from the items below - or 'other' if the option below isn't listed
 
Frockcoats
 
Tailcoats
 
Jackets
 
Waistcoats
 
Trousers (striped)
 
Trousers (plain)
 
Overcoats
 
Raincoats
 
Top hats
 
Tailored clothing for every day use such as office wear/arrangers, i.e. jackets, trousers, skirts
 
N/A
 
Other

 
 
 
If you are having problems with supply then would you like us to contact you to discuss your requirements?
 
Yes
 
No
 
 
 
We would like to meet you to demonstrate our stock supported range of clothing and to also show you some new additions for 2011, which include a female tailcoat and a new black jacket, waistcoat & trousers that are not only manufactured to our usual high standards but are also extremely competitively priced.

Would this be of interest to you?
 
Yes
 
No
 
 
Finally, would you be interesting in following us via any of these social media networking groups:
Yes No
Twitter
Linked in
Facebook
 
 
 
If you would like to add anything before exiting our survey then please type your comments in here:
   
 
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