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2017
June
S
S-Craft Customer Service questionnaire
S-Craft Customer Service questionnaire
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How important is customer needs in your business?
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How do you know when you have meet the customer needs?
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What customer service do you provide?
Discounts/Offers
After-sales
Guarantees
Other
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Have you ever had any negative feedback from customers about your customer service and if so what was it?
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What would you say is the key thing about keeping a customer happy?
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Could you share some of the positive feedback from your customers about your customer service?
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To what extent is your business successful in meeting customer needs?
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