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Surveys
2017
March
R
RVWS Customer Service Survey
RVWS Customer Service Survey
RVWS Customer Service Survey
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Thank you for using RVWebServices.com. Your opinion matter to us. We'd love to have you provide us with feedback on our customer service.
This brief survey requires only a few minutes of your time and will help us improve our services. Thanks!
Before we begin, please tell us about yourself below.
*
Your Name
:
*
Dealership Name
:
Email Address
:
Please enter the name of the Customer Service Rep that assisted you today. You can find this in the email you received.
*
Which best describes the type of recent account support need?
Design/Content Support
Email Support
Showroom/Inventory Support
Dealer Maintenance Support
Other
How satisfied are you with the following (0 being Extremely Dissatisfied; while 100 being Extremely Satisfied):
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Outcome of Resolution
-
*
Time to Resolve Issue
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*
Customer Service Friendliness
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*
Overall Customer Service Experience
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*
Please complete the following. The service...
Was better than expected
Matched expectations
Was worse than expected
*
How satisfied are you with your partnership with RVWS?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
Do you have any comments or suggestions for improvement (service or products)?
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