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Exit Survey
 
 
Please state your age
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65-74
 
75+
 
 
 
Please rank the following in order of importance when selecting a hotel:
Hotel facilities (e.g swimming pool, gym etc.)
Price
Location
Room size
Room decor
Catering facilities
Entertainment
 
 
 
How many nights did you stay for on your most recent visit?
 
One
 
Two
 
Three
 
Four
 
Five
 
More then five (please specify)
 
 
 
 
Please specify the reason for your last visit?
 
Business
 
Leisure
 
 
 
Was your last stay:
 
Alone
 
With Business partner
 
With Partner/Spouse
 
With family (including children)
 
Other
 
 
 
How would you rate your most recent stay with us?
 
 
 
How satisfied were you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
General facilities
Check in / Check out process
Room Design
Room Cleanliness
Service received from Staff
 
 
 
What could have been done to improve your last stay?
   
 
 
 
Would you stay at the Royal Albion Hotel again?
 
Yes
 
No
 
 
 
Would you recommend our Hotel to a friend?
 
Yes
 
No