RM Deliverables Feedback Survey

Hello,

Thank you for taking the time to participate in this research. We are carrying out a survey across a number of countries to further understand the views of the HQ Sales Guide documentation.

We love to hear from you as the findings will be very beneficial in analysing and improving these sales guides.

It will take approximately 15 minutes to complete the questionnaire.

Your survey responses will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

* What is your role at Samsung?

* What key responsibilities do you have with regards to Marketing & Training at Samsung?

* Who are your key customers? Please indicate for both internal and external customers

* For each of your internal/external customers, please provide an overview of the product & training information they require

* For each element your customer require, please describe where you collect the information from

* What is your overall impression of the sales & training documentation that is supplied by HQ?

* Of the sales & training documentation, what do you believe are the most useful assets?

* Are there any assets that you do not use?

* We're now going to take a look at each of the main HQ sales documentation. We're starting off with the Sales Guides. A PDF copy of the sales guide has been sent across, as part of the survey email. For the following 7 questions please refer to attachment 1 & 2.

* What is your overall impression of this Sales Guide documentation?