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Section 1 - Submission of the RFI
 
 
 
* I find the RFI form in ServiceNow easy to use
 
Strongly agree
 
Agree
 
Disagree
 
Strongly disagree
 
 
 
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* I feel confident in knowing what information to ask for in the RFI form
 
Strongly agree
 
Agree
 
Disagree
 
Strongly disagree
 
 
 
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* I am happy with the set RFI turnaround times in ServiceNow
 
Strongly agree
 
Agree
 
Disagree
 
Strongly disagree
 
 
 
Tell me more
   
 
 
 
Section 2 - Delivery of RFIs
 
 
 
* I am happy with the level of communication from the Business Information team once I have submitted my RFI
 
Strongly agree
 
Agree
 
Disagree
 
Strongly disagree
 
 
 
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* I am happy with the format of RFIs delivered by the Business Information team
 
Strongly agree
 
Agree
 
Disagree
 
Strongly disagree
 
 
 
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* My RFIs contain all requested information
 
Strongly agree
 
Agree
 
Disagree
 
Strongly disagree
 
 
 
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Section 3 - Finally
 
 
 
* Overall I would rate the RFI process as
 
Excellent
 
Good
 
Poor
 
 
 
Please use the space below to tell us what you like about the RFI process
   
 
 
 
Do you have any comments on how we can improve the RFI process for you?
   
 
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