ThermaSteel Retail NonSold Customer Survey

Hello:

You are invited to participate in our survey as a potential previous customer. It will take approximately 3-5 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

* How did you first hear about ThermaSteel?

Internet search engine (yahoo, google, etc.)

Internet website link (Link coming from another site you were on)

Magazine

TV, Radio (Advertisement and/or news)

Local project you saw (ThermaSteel being used at a location)

Word of Mouth

Other

* Overall, how satisfied were you dealing with ThermaSteel at the time of your interest in the product?

How satisfied were you with the following about the product:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied	N/A
Strength of Panels

Insulation value

Ease of construction

Price of product

Quality of marketing material

Website

Sales Department

Drafting Department

Accounting Department

Production Department / Lead Time

Ease of obtaining building permits with the product

* How did you finish your project after not purchasing from ThermaSteel?

Did not build / Project cancelled

Built with other steel system

Built with SIP

Built with wood

Built with concrete or ICFs

Built with Other

If you used another product to build with what was the name of the manufacturer?

If you built with another product which of the following played an important role in your decision?

What did you think ThermaSteel's strengths were after you approached the company?

What did you think ThermaSteel's weaknesses were after you approached the company?

What improvements/changes would have made you decide to purchase from ThermaSteel if any?

Any comments you would like to add?