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Did you recently obtain a Dell laptop that includes Dell NetReady (3G Mobile Broadband) service? |
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Were you involved in the purchase or selection of the Dell laptop? |
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How important was Dell NetReady (3G Mobile Broadband Service) to your laptop purchase decision?
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Have you registered for the Dell NetReady service? (Registration does not involve purchasing a session, it means signing up with name and email) |
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* Did you receive a Dell NetReady 30 Day (500MB) free promotional service session? |
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How valuable was the free 30 day promotional session to you? |
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How important was the free 30 day promotional session to your decision to purchase the laptop? |
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* How many times did you use the 30 Day Free promotional service? |
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* Why did you not use the service? (check all answers that apply) |
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* Why didn't you use the service more often? (check all answers that apply) |
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| Please explain in what way the service didn't work | | |
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Why are you using another service instead of Dell NetReady? |
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How satisfied were you with the promotional sessions?
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| What would have made your experience with the promotional session better? | | |
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* Have you purchased a for fee NetReady session plan? |
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Why haven't you purchased a session (Select all that apply)? |
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| Please explain in what way the service didn't work | | |
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Which kind of session(s) did you purchase? |
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How satisfied were you with the paid session(s)
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| What would have made you more satisfied? | | |
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Do you plan to purchase sessions in the future? |
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Where do you anticipate using DellNetready service in the future (accessing the interent via 3G/Mobile Broadband)
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| What Happened to the Computer? | | |
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| Please provide any other feedback about Dell NetReady you might have. | | |
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