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Hello:
You are invited to participate in my survey on the challenges faced by ES/ENS projects. In this survey, approximately 30 people will be asked to complete a survey that asks questions about ES projects. It will take approximately 20 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. The survey is in partial fulfilment of my MBA at the University of Leicester.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Adimabua Odita.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How many years of job experience do you have?
 
1
 
2-4
 
5-8
 
9-12
 
above 12
 
Other
 
 
 
 
How many years have you been working in MTN Nigeria?
 
1-3
 
4-6
 
7-9
 
10 & above
 
 
 
How many years have you been in your current role?
 
1-3
 
4-6
 
7-9
 
10 & above
 
 
 
What has been your primary job role in the last 2 years? Please tick as applicable (You may tick more than one if you have changed roles within this duration or if your role cuts across more than one area)
 
Technical Planning
 
Technical Implementation
 
Project Management
 
Technical Sales
 
Product Development
 
Senior Management
 
Middle Management
 
Other
 

 
 
 
Are you involved in Enterprise Solution Projects?
 
Yes
 
No
 
 
 
Which benchmark criteri(on/a) is/are important to you in assessing the success of a project?(You may select more than one if applicable)
 
Completed within Budget
 
Completed on time
 
Meets benchmark quality standards
 
Customer Satisfaction
 
Other
 

 
 
 
What actual benchmark criteri(on/a) is/are used by ES/ENS in measuring successful projects? (Select all that apply)?
 
Completed within Budget
 
Completed on time
 
Meets benchmark quality standards
 
Customer satisfaction
 
Other
 

 
 
 
In your experience, what percentage of ES/ENS projects exceeds target delivery dates? (if any)
 
1-5
 
6-10
 
11-20
 
21-30
 
31-40
 
41-50
 
above 50
 
0
 
Don't know
 
 
 
What percentage exceeds their planned budget?
 
1-5
 
6-10
 
11-20
 
21-30
 
31-40
 
41-50
 
above 50
 
0
 
Don't know
 
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