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Surveys
2013
July
R
Realtor/Agent Satisfaction Survey
Realtor/Agent Satisfaction Survey
Realtor/Agent Satisfaction Survey
0%
Exit Survey
Hello:
You are invited to participate in Assurance Financial's Realtor/Agent Satisfaction Survey. While we pride ourselves on our excellent customer service and knowledgeable sales force, we are always looking for ways to improve. In order to do so, we need your input.
The survey will take approximately two minutes to complete. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your business and feedback. Please start with the survey now by clicking on the
Continue
button below.
Overall, how satisfied were you with your loan officer?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Did your loan officer keep you informed?
Yes
No
Did your loan officer meet the timeline expectations as communicated?
Yes
No
Was your loan officer easily accessible?
Yes
No
Did your loan officer communicate with you throughout the process?
Yes
No
Were there any unexpected surprises? (If so, please explain)
Do you have any suggestions to better the process?
How likely are you to refer business to Assurance Financial in the future?
Very Likely
Somewhat Likely
Not at all Likely
If you were satisifed and would like to refer another real estate agent or client, please provide their contact information below.
If you would like any of your comments or concerns address, please provide name and contact information
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