This free survey is powered by QUESTIONPRO.COM
Exit Survey »
 
 
Welcome to the Online Reading Terminal Market Survey
 
 
Thank you for offering to take this survey, we greatly appreciate it. Your responses will help make your Market better.

Your responses are confidential and you will not be identfied in this survey. We ask that only one person per household complete this survey.

Overall, the survey will take approximately 15 minutes to complete. If you do not have enough time to complete this survey now there is a SAVE PAGE AND COMPLETE LATER button below, but if your ready now, just click on the CONTINUE button below to begin the survey.

Questions marked with a red * are required for you to complete the survey. The survey is on one long screen. When you get to the bottom, please click on DONE to record your responses. If you have missed any quesitons or made an entry mistakes you will see an error message. Scroll back down to see the error message(s) in red letters. After you completed all the questions and made corrections go to the bottom and click the DONE button again to record your updated responses.

Thanks again.
 
 
 
* The primary reason(s) you go the Reading Terminal Market (Market) are to: (SELECT ALL THAT APPLY)?
 
EAT AT MARKET
 
SHOP FOR FOOD
 
AS ENTERTAINMENT
 
SOCIALIZE
 
OTHER (CHECK TO WRITE COMMENT)
 

 
 
 
* Typically, what is your primary mode of transportation to the Market?
 
PUBLIC TRANSIT
 
BICYCLE
 
WALK
 
CAR
 
OTHER (CHECK WRITE COMMENT)
 
 
 
 
* How many times you visited the Market in the past 30 days? (ENTER 0 IF NONE)
   
 
 
 
* During your last visit to the Market, from how many vendors did you make a purchase? (ENTER 0 IF NONE)
   
 
 
 
* During your last visit to the Market, how much did you spend? (ENTER 0 IF NONE. USE WHOLE DOLLAR AMOUNT, NO CENTS, NO DECIMAL POINT, NO $ SIGN)
$    
 
 
 
* At your last trip to the Market did you:
 
COME ALONE
 
SPOUSE/PARTNER CAME
 
CHILDREN
 
FAMILY CAME
 
CAME WITH FRIENDS/COLLEAGUES

 
 
 
Which of the following vendor types did you buy from during your last visit at the Market? (SELECT ALL THAT APPLY)
 
PRODUCE
 
MEAT/POULTRY
 
FISH/SEAFOOD
 
RESTAURANTS/FOOD COURT
 
BAKERY
 
FOOD ITEMS LIKE CHEESE, WINE, COFFEE BEANS, DAIRY, SPICES, CANDY, ETC
 
PENNSYLVANIA DUTCH VENDORS
 
NON FOOD
 
NONE

 
 
 
* From the choices below, please rank the top 3 vendor categories that are important to you at the Market:
SPECIALTY FOOD VENDORS LIKE CHEESE, WINE, ETC
PRODUCE
FISH/SEAFOOD
RESTAURANT/FOOD COURT
BAKERY
NON FOOD VENDORS
PENNSYLVANIA DUTCH VENDORS
MEAT/POULTRY
 
 
 
* During your last visit, about how much time do you spend at the Market
 
LESS THAN 30 MINUTES
 
31-MINUTES TO 1 HOUR
 
MORE THAN 1 HOUR
 
DON'T KNOW
 
 
 
* In the past 12 months, have you gone any of the following activities or events at the Market? (SELECT ALL THAT APPLY)
 
COOKING CLASSES AT LA CUCINA
 
MARKET TOURS
 
MIDDAY MELODIES - LUNCHTIME CONCERTS
 
ICE CREAM FESTIVAL - JULY
 
PENNSYLVANIA DUTCH FESTIVAL - AUGUST
 
HARVEST FESTIVAL - OCTOBER
 
READING TERMINAL HOLIDAY RAILROAD - NOVEMBER
 
VALENTINE TO THE MARKET (EVENING FUNDRAISING EVENT)- FEBUARY
 
PHILADELPHIA INTERNATIONAL FLOWER SHOW - MARCH
 
SCRAPPLEFEST - MARCH
 
NONE

 
 
 
* Have you visited the Market on Sunday?
 
YES
 
NO (SKIP NEXT QUESTION)
 
 
How satisfied were you with your Sunday shopping experience?
VERY LOW = 1 2 3 4 5 6 7 8 9 VERY HIGH = 10
SUNDAY SHOPPING AT THE MARKET
 
 
 
* If the Market were open past 6 PM on some weekdays, how likely would you shop in the evening?
 
VERY LIKELY
 
LIKELY
 
NOT LIKELY
 
DON'T KNOW
 
 
 
How late should the Market stay open to be convenient for you to shop in the evening?
 
NOT INTERESTED BEYOND 6 PM
 
6:30
 
7:00
 
7:30
 
8:00
 
8:30 OR LATER
 
 
 
* The Market now opens at 8:00 AM; however, if the Market opened earlier at 7:00 AM, how likely would you shop in the morning?
 
VERY LIKELY
 
LIKELY
 
NOT LIKELY
 
DON'T KNOW
 
 
 
When choosing to shop at the Market how Imporant is Quality for each of the following items? Then for each item, how Satisfied are you with the Quality of those items at the Market? (SELECT TWO IN EACH LINE)
 
 
ImportanceSatisfaction
Not ImportantVery Important
Not SatisfiedVery Satisfied
12345671234567
* MEAT/POULTRY
* PRODUCE
* FISH/SEAFOOD
* BAKERIES
* SPECIALITY FOOD PRODUCTS
* RESTAURANTS/FOOD COURT
 
 
 
* At the Market, which Quality item is your most important? (PULL DOWN MENU AND SELECT ONE)
 
 
 
When choosing to shop at the Market how Imporant are each of the following attributes? Then for each attribute, rates your Satisfied of how well the Market does with each attribute. (TWO RESPONSES PER ATTRIBUTE, IMPORTANCE AND SATISFACTION)
 
 
ImportanceSatisfaction
Not ImportantVery Important
Not SatisfiedVery Satisfied
12345671234567
* UNIQUE PRODUCTS
* PRESENCE OF ORGANIC PRODUCE
* CONVENIENT LOCATION
* PERSONAL SAFETY OUTSIDE MARKET
* CONVENIENCE OF PARKING
* CLEANLINESS OF MARKET
* PRESENCE OF LOCAL PRODUCTS
* PRESENCE OF PENNSYLVANIA DUTCH VENDORS
 
Overall, how satisfied are you with shopping at Reading Terminal Market:
Very Unsatisfied = 1 2 3 4 5 6 7 8 9 Very Satisfied = 10
* SATISFACTION
 
 
 
* Based on your experience shopping at Reading Terminal Market, how likely would you be to recommend the Market to a friend or colleague as a place to shop for food?
«VERY UNLIKELY = 0VERY LIKELY = 10»
012345678910
 
 
 
* From the choices below, which if any of the slogans below do you best associate with Reading Terminal Market? (SELECT ONE)
 
INGREDIENTS FOR LIFE
 
SAVE MONEY. LIVE BETTER
 
ONE PLACE. YOUR PLACE
 
GREAT FOOD. GREAT VALUE
 
SERVING OUR NEIGHBORS ONE AT A TIME
 
TRADITIONALLY FRESH
 
FRESH & LOCAL EVERYDAY
 
SELLING HIGHEST QUALITY NATURAL AND ORGANICS
 
NONE
 
 
 
* In an average week, how many visits do you make to food stores including the Market? (Please include going to the same place more than once, as well as going to different stores.)
   
 
 
 
* Of these visits (from question above), how many visits were at the Reading Terminal Market? (ENTER 0 IF NONE)
   
 
 
 
Please describe why you shop for food at the Market instead of your primary food store?
   
 
 
 
* From the list below, select your primary food store where you spend the most money on groceries.
 
WAL-MART
 
RITTENHOUSE MARKET
 
TRADER JOE'S
 
PATHMARK
 
SHOPRITE
 
DIBRUNO BROS.
 
READING TERMINAL MARKET
 
COSTCO
 
ALDI
 
THRIFTWAY
 
GENUARDI'S
 
SAVE-A-LOT
 
THE FRESH GROCER
 
WEGMANS
 
ACME
 
SUPERFRESH
 
WHOLE FOODS
 
NONE OF ABOVE (SKIP NEXT QUESTION)
 
 
 
From the list below, how important is each item in chosing your primary food store. Then rate your satisfaction with each at your primary food store.
 
 
ImportanceSatisfaction
Not ImportantVery Important
Not SatisfiedVery Satisfied
123456123456
LOW PRICES
SHOPPING EXPERIENCE
PRODUCT SELECTION
CONVENIENT LOCATION
SALES
OTHER RETAIL NEARBY
HIGH QUALITY PRODUCE
INSTORE FOOD SERVICE
PRESENCE LOCALLY-GROWN PRODUCE
HIGH QUALITY MEATS
PRESENCE OF ORGANIC PRODUCE
 
 
From the list of stores in the Philadelphia area, please select one store that you think is the Best in each category: (SELECT ONE FOOD STORE PER COLUMN)
BEST PRICES BEST QUALITY FRESH FOODS BEST PLACE TO DISCOVER NEW FOODS BEST ETHNIC FOOD SELECTION BEST FOOD SHOPPING EXPERIENCE
ACME
ALDI
COSTCO
DIBRUNO BROS.
GENUARDI'S
PATHMARK
READING TERMINAL MARKET
RITTENHOUSE MARKET
SAVE-A-LOT
SHOPRITE
BEST PRICES BEST QUALITY FRESH FOODS BEST PLACE TO DISCOVER NEW FOODS BEST ETHNIC FOOD SELECTION BEST FOOD SHOPPING EXPERIENCE
SUPERFRESH
THE FRESH GROCER
THRIFTWAY
TRADER JOE'S
WAL-MART
WEGMANS
WHOLE FOODS
 
 
 
* Is your primary food store the closest or most convenient food store located near you?
 
YES (SKIP NEXT QUESTION)
 
NO
 
 
 
Because your Primary food store is not the closest or most convenient food store located near you - for which of the following reason(s) do you primarily shop at that store (instead of the closest): (SELECT ALL THAT APPLY)
 
JUST HABIT OR MORE FAMILIER
 
BETTER CUSTOMER SERVICE
 
LOWER PRICES (GENERALLY)
 
BETTER QUALITY AND VARIETY OF FRESH FOODS (PRODUCE, MEAT, FISH, BAKERY, ETC)
 
BETTER VARIETY AND SELECTION OF GROCERY ITEMS
 
ABLE TO SHOP MORE QUICKLY
 
LOWER PRICES ON SPECIFIC ITEM(S) YOU WANTED
 
BETTER SELECTION OF ORGANIC, ETHNIC, OR SPECIAL-DIET FOODS
 
CLEANER STORE
 
LIKE THEIR BRANDS
 
OTHER (CHECK TO WRITE COMMENT)
 

 
 
 
What could Reading Terminal Market offer that would make your food shopping experience better?
   
 
 
 
* Which of the following Markets have you visited in the past 30-days? (Select all that apply)?
 
HEADHOUSE FARMERS MARKET
 
RITTENHOUSE SQUARE FARMERS MARKET
 
ITALIAN MARKET
 
CLARK PARK FARMERS MARKET
 
FITLER SQUARE FARMERS MARKET
 
OTHERS
 
NONE OF ABOVE

 
 
 
* Do you own or have access to a car to shop for food?
 
YES
 
NO (SKIP NEXT QUESTION)
 
 
 
Have you ever used the Parkway Garage at 12th Street and Filbert to shop at Reading Terminal Market?
 
YES
 
NO
 
 
 
Were you aware of the discounted parking program at the Parkway Garage at 12th and Filbert if you made a purchase at the Market?
 
YES
 
NO
 
 
 
* Which of the following newspapers, if any, do you regularly read? (CHECK ALL THAT APPLY)
 
CITY PAPER
 
DAILY NEWS
 
AL DIA
 
TRIBUNE
 
SOUTH PHILADELPHIA REVIEW
 
METRO
 
INQUIRER
 
PHILADELPHIA GAY NEWS
 
PHILADELPHIA WEEKLY
 
WEEKLY PRESS/REVIEW
 
NONE OF THE ABOVE

 
 
For each radio station listed below, check what times you listen to that station. (SELECT ALL THAT APPLY OR N/A IF YOU DON'T LISTEN TO THAT STATION)
MORNING AFTERNOON EVENING LATE NIGHT N/A
* WBEB 101.1 FM "B101"
* WHAT 1340 AM MUSIC
* WRNB 107.9 RNB PHILLY
* WXPN 88.5 FM UNIVERSITY OF PENNSYLVANIA PUBLIC RADIO
* WHYY 90.0 NATIONAL PUBLIC RADIO
* WRTI 90.1 FM TEMPLE UNIVERSITY PUBLIC RADIO
* KYW 1060 AM NEWRADIO
 
 
 
* What types of social media do you use? (SELECT ALL THAT APPLY)
 
YOU TUBE
 
FACEBOOK
 
LINKEDIN
 
TWITTER
 
MYSPACE
 
BLOGS
 
FOURSQUARE
 
NONE

 
 
 
* Do you currently have a Smart Phone, such as an iPhone or Android?
 
CURRENTLY HAVE/PLAN TO BUY
 
NO
 
 
 
* Gender:
 
MALE
 
FEMALE
 
 
 
* What is your home zip code?
 
CENTRAL PHILLY ZIP CODES: 19102, 19103, 19106, 19107, 19123, 19130, 19146, or 19147
 
ANOTHER CITY OF PHILADELPHIA ZIP CODE NOT LISTED ABOVE AND BEGINNING WITH 191..
 
SUBURBAN OR GREATER METROPOLITAN AREA PHILADELPHIA ZIP CODE
 
 
 
* Do you work outside the home?
 
YES
 
NO (SKIP NEXT QUESTION)
 
 
 
What zip code do you work?
 
DOWNTOWN PHILLY ZIP CODES 19102, 19103, 19106 OR 19107
 
ANOTHER CITY OF PHILADELPHIA ZIP CODE NOT LISTED ABOVE AND BEGINNING WITH 191..
 
OUTSIDE CITY OF PHILADELPHIA ZIP CODE
 
 
 
* Including yourself, how many people live in your household?
   
 
 
 
* What is the highest level of education that you have obtained?
 
LESS THAN HIGH SCHOOL/GED
 
HIGH SCHOOL/GED
 
SOME COLLEGE
 
COLLEGE GRADUATE OR HIGHER
 
 
 
* Were you born between:
 
1945 OR EARLIER
 
1946 AND 1964
 
1965 AND 1980
 
1981 OR LATER
 
 
 
* How would you best identify your race or ethnicity?
 
BLACK
 
HISPANIC
 
WHITE
 
ASIAN
 
OTHER (CHECK TO WRITE COMMENT)
 
 
 
 
Annual household income in 2010:
 
LESS THAN $25,000
 
$25,000 AND $40,000
 
$40,001 AND $100,000
 
MORE THAN $100,000
 
Survey Software Powered by QuestionPro Survey Software