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  1. Surveys
  2. 2012
  3. February
  4. R
  5. RBS
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The purpose of this survey is collecting data for a case study on RBS Global Transaction Services Business Unit, as a part of a thesis named “An Ambidextrous Global Transaction Bank: Is it a dream? A case study on RBS Global Transaction Services Business Unit”.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
1. What is your job title/department in RBS GTC Bank Unit?
 
 
 
2. How long have you been working in RBS GTC Bank Unit?
 
Less than a year
 
Less than three years
 
Less than five years
 
Less than ten years
 
More than 10 years
 
 
 
3. How you would describe the management style followed in the institution/division you work?
   
 
 
 
4. Are you comfortable with the management style followed and what would your suggestions be towards improving it?
   
 
 
 
5. How often are you involved in the decision making process?
 
Almost always
 
Very often
 
Often
 
Sometimes
 
Occasionally
 
Never
 
 
 
6. How would you describe your working relationship with your immediate supervisor/manager as? (select all that apply)
 
Cordial
 
Strained
 
Distant
 
Mutually respectful
 
Formal
 
Informal
 
Lacking in trust
 
Trusting
 
Harmonious
 
Hostile

 
 
7. How would you rate the following:
Very good Good Reasonably good Poor Very Poor
Employee Benefits
Internal Communication (Formal Channels)
Rewards and Recognition
Job Autonomy
 
 
8. Managers in your business unit:
Not at all Neutral To a very great extent
Devote considerable effort to developing subordinates
Push decisions down to the lowest appropriate level
Have access to the information they need to make good decisions
Quickly replicate best practices across organisational boundaries
Treat failure in a good effort as a learning opportunity,not something to be ashamed of
Are willing to take prudent risks
 
 
 
9. Do you feel that GTS Bank Unit invests in the employees? Elaborate your answer, please.
   
 
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