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Surveys
2015
February
Q
QuestionPro : Website Satisfaction
QuestionPro : Website Satisfaction
ODeL WEBSITE eVALUATION
Hello:
You are invited to participate in our survey [Evaluation of Online Websites Quality in Open Distance e-Learning (ODeL) at Educational Institutions of Selected Philippine State Universities and Colleges (SUCs) in the National Capital Region (NCR)]. In this survey, Administrators, Students and Specialists people will be asked to complete a survey that asks questions about the quality of the websites. It will take approximately [10-15] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Sir Jhun Crisostomo- Researcher] at [email:
[email protected]
].
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How satisfied are you with our website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
How did you learn of our website? Select all that apply.
Surfing the web
Media
Friend/colleague
Company materials
Employees
Other
On your last visit, what was your primary reason for visiting our website?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
To find calendar/schedule
Other
How often do you visit our website?
Daily
Weekly
Monthly
Quarterly
Annually
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
Please rate the following attributes of our website.
Strongly Assuring
Assuring
Neutral
Not Assuring
Strongly Not Assuring
First Impression Compliance
Navigation Compliance
Functionality Compliance
Language Compliance
Consistency Compliance
Visual Clarity Compliance
Information Sufficiency Compliance
Findability Compliance
Friendly User Compliance
Control Compliance
Feedback Compliance
Error Prevention Compliance
Comment:
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to use this site as your primary source for information?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
How does our website compare to the websites of companies offering similar products or services?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
Comment:
Do you have any suggestions for improvement?
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