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  2. 2012
  3. January
  4. Q
  5. QuestionPro : Website Satisfaction
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How often do you access GRITS?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
 
 
How comfortable are you in creating Registration Dossiers on GRITS?
 
Very comfortable
 
Somewhat comfortable
 
Neutral
 
Somewhat uncomfortable
 
Very uncomfortable
 
 
 
What training method or tool has been provided to you to enable you to use GRITS as your primary Registrations system?
 
1-1 training
 
Reading materials
 
Day to day support (when requested) from system owner
 
Other
 

 
 
 
In the last 12 months, how many times have you been trained on GRITS (1-1, group sessions, updates etc)?
 
Once
 
1-3 times
 
3-6 times
 
Never
 
 
 
Which of the following are true when you use GRITS? Select all that apply.
 
You were able to find exactly what you were looking for
 
You were able to work on document templates
 
You were able to view country requirements
 
You were not able to find what you were looking for
 
You were able to find something better than what you were looking for
 
Other
 

 
 
Please rate the following attributes of GRITS
Below Average Average Above Average Excellent
Ease of navigation
Layout/design
System/server speed
Meeting your needs
User support (on request from system owner)
Quality of content (templates e.g. CFS, GMP etc)
Accuracy of information (e.g. products, categories & country requirements)
 
 
How satisfied are you with GRITS?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
How likely are you to use GRITS (as your primary source of info & working day to day on Registrations) in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How would you rate GRITS in comparison to other systems (Magic, INCI SharePoint, CSS etc) available to you?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Average
 
Don't Know
 
 
How likely are you to recommend GRITS to another user within PS&RA/other departments & BUs in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
Any more comments that you would like to make?
   
 
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