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  2. 2011
  3. December
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  5. QuestionPro : Website Satisfaction
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How satisfied are you with the smart meter?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
What was the reason you last used the smart meter?
 
To set a goal to reduce consumption
 
To find how much a household resource/appliance is costing
 
To find the best time to use an appliance
 
To take a look at current prices of resources.
 
To examine the Garden screen saver
 
Other
 
 
 
 
How often do you use the smart meter?
 
Throughout the day
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
 
 
Which of the following are true? Select all that apply.
 
You were able to find exactly what you were looking for
 
You were able to find a part of what you were looking for
 
You were able to find something better than what you were looking for
 
You were not able to find what you were looking for
 
You had no specific agenda in mind when you used the smart meter

 
 
Please rate the following attributes of the smart meter.
Well Below Average Below Average Average Above Average Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Layout/design (Main GUI)
Layout/design (Screen Saver)
Meeting your needs
 
 
Comment:
   
 
 
 
How likely are you to use the smart meter again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to recommend the smart meter to a friend or colleague in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How comfortable are you about adjusting your consumption patterns?
 
Very comfortable
 
Somewhat comfortable
 
Neutral
 
Somewhat comfortable
 
Very comfortable
 
 
 
Comment:
   
 
 
 
Do you have any suggestions for improvement?
   
 
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