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2013
August
Q
QuestionPro : Website Satisfaction - LetBig.com
QuestionPro : Website Satisfaction - LetBig.com
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Please tell us a bit about yourself (Approx if you prefer)
Age
Please tell us a bit more about yourself
Female
Male
How satisfied are you that the site explains how it works?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Please rate the following attributes of our website:
Well Below Average
Below Average
Average
Above Average
Well Above Average
Ease of navigation
Ease of creating an account and resetting a password
Font size and clarity of text
Search functionality/filtering capabilities
Category range
Layout/design overall
Policy/legal information
Social networking site functions
Please advise which listing you chose to locate and which advert you chose to add:
How satisfied are you on the process of posting an advert?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
How satisfied were you with your 'My Account' options?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
How likely are you to recommend our website to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable
How does our website compare to the websites of companies offering similar products or services? (e.g. eBay, Gumtree)
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
What do you like least about the site?
Please add any comments to the above questions or alternatively any suggestions for how we can make LetBig a better service
Thank you for taking the time to complete our survey
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