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2012
April
Q
QuestionPro : Subscription Services
QuestionPro : Subscription Services
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How interested are you in Cleaning maintenace services with BBI LLC ( Exmaple Cleaning floors, Janitorial, and Basic Maintenace work?
Very interested
Somewhat interested
Neutral
Somewhat uninterested
Very uninterested
Please rank, in order of importance, the following features of this proposed service.
Least Important
Most Important
{Floor care 1}
{Janitorial Cleaning 2}
{Window Care 3}
{Basic Maintenace care 4}
{Hard to reach areas 5}
If you were to subscribe to this service, would you prefer to make payments monthly or annually?
Monthly
Annually
What would you expect to pay per (month/year) for this service if it had all of the above features?
{$300-$400 per month or Every 2 weeks 1}
{$400-$500 per month or Every 2 weeks 2}
{$600-$700 per month 3}
{$800-$900 per month 4}
{$1,000 or more per month 5}
I would not pay for this service
If you were to subscribe to our services, would you prefer a flat fee structure, one that includes usage-based fees, or a combination?
Flat fee structure
Usage-based fee structure
Combination
How often would you expect to use this service?
1-7 days a week
Once a month
Every other month
Once or twice a year
I would not use this service
Would you be more or less interested in subscribing to this service if it had any of the following attributes?
Much Less Interested
Somewhat Less Interested
Neutral
Somewhat More Interested
Much More Interested
{Cost effective for you and your business 1}
{Part of a Major service provider that provides the same service with multiple locations within you business 2}
{Short-term contract that would allow you to cancel services if you where not happy 3}
{Long term contract that would garante services for you for up to 1 year but allow you to be able to take advantage of other services we offer free of charge 4}
{month to month contract for or services with a minume of 6 months 5}
How likely are you to subscribe to this service if it had all of the features described above and your preferred pricing structure?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Are there any additional attributes you would like incorporated into this service? If so, what?
Please rate the following features of your current service.
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Price
Quality
Relevance
Customer service/support offered
Overall usage experience
What do you currently use as an alternative to our proposed service?
{Janitorial services 1}
{Floor care 2}
{Hard to reach areas 3}
{light maintenace 4}
{windows and wall care 5}
I do not use a similar service
Other
If our proposed service were available today, when would you be most likely to subscribe to it?
Within the next month
Between 1 and 3 months from now
Between 4 and 6 months from now
Between 7 months and a year from now
More than a year from now
I am not interested
Please provide any additional comments you have about our proposed service.
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