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Surveys
2017
July
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
2017 Slip N Fly Koh Phangan Customers Satisfaction Survey
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How likely is it that you would recommend Slip N Fly Koh Phangan to a friend or a colleague
Highly likely
Likely
Rather likely
Unlikely
Highly unlikely
Which of the following words would you use to describe Slip N Fly Koh Phangan
Fun
Great
Amazing
Extraordinary
A must do
N/A
Choose one word
Where did you hear about Slip N Fly Koh Phangan
Facebook
Twitter
[email protected]
Through a friend
Through hostel, bungalows, resort, travel agencies in Thailand
Flyers/Posters
Other
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
Pools and water equipment
Activities
Food
Quality of service
Understanding of customers' needs
Music
Tell us what would make Slip N Fly Koh Phangan an even better place
Evening openings
Special events
More activities
Live DJ's
Everything is perfect
Other
How likely are you to come back to Slip N Fly Koh Phangan?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
What is your gender?
Male
Female
Prefer not to answer
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Unemployed, looking for work
Unemployed, not looking for work
Student
Retired
Homemaker
Military
Prefer not to answer
Other
Which of the following categories best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer
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