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2017
June
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
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How would you rate your overall level of satisfaction with flipClass home tuition service?
Tutor
FlipClass Customer Support
Email Address
Have you noticed improvement after your child has taken flipClass home tuition?
No improvement
Slight improvement
Very much improvement
How many tutors has been assigned to your child?
1
2
3
More than 3
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
Puntuality of tutor
Professionalism of tutor
flipClass customer support
Quality of service
Understanding of customers' needs
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
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