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  1. Surveys
  2. 2017
  3. February
  4. Q
  5. QuestionPro : Services Provided to Consumers
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Exit Survey
 
 
Hello: You are invited to participate in our brief questionnaire to help us at Monash South Africa (MSA) understand the profile and needs of our audience of enrolled students at the welcome and orientation session on Saturday 4 February 2017. The survey is anonymous and completely voluntary. There are no foreseeable risks associated with this survey and the information, which will be treated as confidential, will only be used to prepare the presenters for our first meeting. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. Thank you very much for your time and support. Please start with the questionnaire now by clicking on the Continue button below.
 
 
 
How long has it been since you last were involved in a formal learning process at an institution?
 
Less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years to less than 10 years
 
10 years or more
 
 
Tell us how you are feeling about this new learning journey?
Don't know Low Medium High Stratospheric
Expectations of the course
Expecations of networking
Expectations for improving career
Excitement levels
Anxiety levels
 
 
 
List the burning questions you would like to get answers to at the first contact session.
   
 
 
 
Where do you currently reside or commute from to get to MSA on contact days?
 
West Rand
 
Central Johannesburg
 
East Rand
 
Johannesburg South
 
Johannesburg North
 
Elsewhere in Gauteng (if you would like to be specific, please use the "other" field below
 
Other: Please state province or country and closest city
 
 
 
 
Regarding your career, which descriptor would you consider most accurate for yourself....
 
Early career / Employee
 
Middle management (or equivalent experience)
 
Senior management (or equivalent experience)
 
Executive
 
Self-employed / entrepreneur / business owner / other
 
 
How would you rate your experience with MSA thus far?
Not applicable Below Average Average Above Average Well Above Average
General customer service experience
Telephonic communications
Written/email communications
Professionalism
Resolving queries
Appreciation of customers' needs
 
 
 
Any further comments/suggestions: