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2015
March
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
BLVD Treatment Centers Satisfaction Survey 2
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Hello:
You are invited to participate in our survey about BLVD Treatment Centers Hollywood CA. In this survey, we will be asking you to answer questions about your experience as a client at BLVD Treatment Centers. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How is your experience with the food?
The snacks are helpful for my hunger between groups
There is enough variety
Other
How has your Group experience been overall ?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Other
How is your experience of the group rooms?
Quiet
Clean
Comfortable
Well decorated
Inspiring
Group Room 1
Group Room 3
Group Room 4
Art Room
Yoga/Meditation/Drum Room
Are the rooms adequate for your 1:1 sessions?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How was your admissions experience?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
N/A
The admissions counselor was helpful with my intake paperwork
I felt comfortable during the Intake process
My intake counselor was sensitive to my state of mind
My biopsychsocial was presented with care and professionalism
I felt understood and well taken of by my admissions counselor
My intake experience helped me look forward to becoming a client
How has your experience with Damien been as a group facilitator?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
n/a
How has your experience with Damien been as your Case Manager?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
n/a
How has your experience been with Garrett as a group facilitator?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
n/a
How has your experience been with Garrett as your 1:1 counselor?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
n/a
How has your experience been with Olivia as your group facilitator?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
n/a
How has your experience with Olivia been as your 1:1 counselor?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
n/a
Is your overall experience at BLVD been a satisfying one?
Yes
No
Somewhat
Do you have any suggestions for improvement?
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