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Surveys
2013
October
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
Faith Connections Home Health And Professional Service Corporation
Patients Satisfactory Survey----Year 2011
0%
Exit Survey
How long have you been with our company?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
How did you hear about our services?
Primary doctor
Online
Friend
Web
Hospital
Other
Other
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
Staff on time
Professionalism
Highly skilled
Quality of service
Understanding of customers' needs
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
What is your gender?
Male
Female
Prefer not to answer
Thank you for taking the time to complete this survey. Faith Connections Staff.
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