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2016
October
Q
QuestionPro : Services Provided to Consumers - COP
QuestionPro : Services Provided to Consumers - COP
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As the Director of Lutheran Services Private Adoptions Program, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate you choosing to work with Lutheran Services Carolina's and want to make sure we meet your expectations.
Please rate the quality of services you recieved from Lutheran Services?
Highly satisfied
Somewhat satisfied
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Strongly Disagree
Disagree
Agree
Strongly Agree
My adoptions counselor provided me with truthful, helpful information on all of my pregnacy options
Scheduling was easy and flexible
My adoptions counselor was knowledgable about open vs closed adoption
My adoptions counselor was responsive to calls or emails
My adoptions counselor was understanding to my needs
Lutheran Services provided me with the support I needed in creating an adoption plan?
Strongly Agree
Agree
Disagree
Strongly Disagree
LSC assisted me in reviewing profiles of pre-approved adoptive families and choosing adoptive parents (DO NOT RESPOND IF YOU CHOOSE TO HAVE A CLOSED ADOPTION?
Strongly Agree
Agree
Disagree
Strongly Disagree
LSC staff was supportive during and after the birth?
Strongly Agree
Agree
Disagree
Strongly Disagree
I feel confident that Lutheran Services was able to provide a loving and permenant home for my child?
Strongly Agree
Agree
Disagree
Strongly Disagree
Do you have any suggestions for improvement?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration when providing services in the future.
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