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2014
November
Q
QuestionPro : Services Provided to Businesses
QuestionPro : Services Provided to Businesses
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Dear Doctor,
Please accept this customer survey as a way for us to continue to improve your overall customer satisfaction.
We are constantly looking for ways to improve our services to our clients, and this is a way for us to hear feedback directly from you and your staff.
After completion of this form, please put back into a box that you will be using to send cases to us.
Sincerely,
Globacrown Dental Lab
1-888-454-6934
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to recommend our company to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improvement?
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