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2012
November
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Hello:
You are invited to participate in our survey [LWSC Water Aerobics Program]. In this survey, approximately [100] people will be asked to complete a survey that asks questions about [Health vs. Exercise]. It will take approximately [10] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project to you or the center. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point without penality. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. The results from this survey may be published however, your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Warren St.James] at [770 335-6007] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How long have you used LWSC's Aquatic services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which LWSC Classes / Activities have you use?
{Open Swim 1}
{AF Aerobics (beg. / int.) 2}
{Learn to Swim (beg. / int.) 3}
{Volley Ball beg. / int.)4}
{Aqua Tai Chi 5}
Please indicate your level of satisfaction with the following attributes of LWSC's Aquatic services.
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Quality of service provided to you from our LWSC Aquatics staff
Methods of communication
Quality of pool amenities (lockers/heaters/humidfier/equipment)
Speed to service of proceedures (pre-registration/evaluations/etc.)
Knowledge of our staff
Comment:
Please complete the following: The Overall LWSC Aquatics Program services...
Were better than expected
Matched expectations
Was worse than expected
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
LWSC's water aerobic classes played a key role in enhancing my overall health / fitness physical results
The time spent in the LWSC Aquatics Facility is well worth the benefits achieved
LWSC achieved my pre-established health (vital statistic) targets & goals
LWSC understands the needs of its members
LWSC is thorough in planning and execution of health programs
Comment:
Based on your experience(s), how likely are you to recommend our Aqua Aerobics program to others?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How does LWSC's Aqua Aerobic Programs rate compared to other Aquatic service providers?
Much better
Better
About the same
Worse
Much worse
Don't know/not applicable
Do you have any suggestions for improvement?
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