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  1. Surveys
  2. 2012
  3. June
  4. Q
  5. QuestionPro : Restaurant Customer Satisfaction
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How often do you dine here?
(Check all that apply)
 
1)Once a day
 
2)Twice a day
 
3)Once per week
 
4)Twice per week
 
5)Three times per week
 
6)Four times per week
 
7)Five times per week
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
Comment:
   
 
 
Please rank the following attributes in order of importance when choosing a cafeteria
Most important Least Important
Friendly staff
Knowledgeable staff
Attentiveness of staff
Cleanliness of cafeteria
Quality of food
Menu Selection
Menu pricing and value
 
 
Please rate the following service items at our cafeteria on a scale of 1 to 5.
1 (Poor) 2 3 4 5 (Excellent)
Friendliness of staff
Staff's knowledge of the menu
Attentiveness of staff
 
 
Comment:
   
 
 
Please rate the following regarding the ambiance of our cafeteria on a scale of 1 to 5.
1 (Poor) 2 3 4 5 (Excellent)
Cleanliness
Lighting
Comfort
Include comment box
 
 
Comment:
   
 
 
Please rate the following items regarding our menu on a scale of 1 to 5.
1 (Poor) 2 3 4 5 (Excellent)
Quality of food
Menu variety
Menu pricing and value
 
 
Comment:
   
 
 
 
How likely are you to recommend our cafeteria to a friend or colleague?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
Please share any suggestions for improving our cafeteria
   
 
 
 
 
 
 
Email Address : 
 
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