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  5. QuestionPro : Professional Service Interest
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Exit Survey »
 
 
1. Are you aware of our service?
 
Yes
 
No
 
 
 
2. How did you hear of it?
 
Friend
 
Colleague/co-worker
 
Family member
 
Media
 
Business-related contact
 
Found through research
 
Not aware of it
 
Other
 
 
 
 
3. How interested are you in this service?
 
Very interested
 
Somewhat interested
 
Neutral
 
Somewhat uninterested
 
Very uninterested
 
 
 
4. How interested are you in the following features of this service? Select all that apply.
 
{FEATURE 1}
 
{FEATURE 2}
 
{FEATURE 3}
 
{FEATURE 4}
 
{FEATURE 5}

 
 
 
5. Which of the following factors would increase your likelihood of purchasing our service? Select all that apply.
 
Better service quality
 
More benefits
 
Better customer service
 
Flexibility in time commitment
 
Discounts
 
Better payment plan

 
 
 
6. Are you currently engaged in a similar service with another organization?
 
Yes
 
No
 
Other
 
 
 
 
7. How often do you use this similar service?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
I do not use a similar service
 
 
8. Please indicate your level of satisfaction with your current service.
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
{FEATURE 1}
{FEATURE 2}
{FEATURE 3}
{FEATURE 4}
{FEATURE 5}
 
 
 
9. Who makes the purchase decisions?
 
You
 
A family member
 
My business
 
Other
 
 
 
 
10. What features can we add to our service to better align it with your interests?
   
 
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