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Surveys
2014
November
Q
QuestionPro : In-Store Shopping Satisfaction
QuestionPro : In-Store Shopping Satisfaction
Post Delivery survey
0%
Exit Survey
How did you hear about us?
Radio
flyer
Friend/Family
Driving by
Television
Internet
Where you satisfied with our product selection?
Yes
No
Overall, how satisfied were you with your last shopping experience?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Was your sales associate helpfull and professional?
Yes
No
Somewhat
Please indicate the degree to which you agree/disagree with the following statements on our customer service.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Our Delivery staff is professional
Our Delivery staff is attentive to your needs
Our Delivery staff is courteous and polite
Our Delviery staff did a good job
Comment:
Please indicate the degree to which you agree/disagree with the following statements about our store and products.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
The store location is convenient
The store has a neat and clean appearance
The layout of the store makes it easy to shop
The store offers a good variety of products
The quality of products offered matches my expectations
The products are reasonably priced
How likely is it that you would recommend our company to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to shop at our store again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improvement?
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