This free survey is powered by
  1. Surveys
  2. 2014
  3. July
  4. Q
  5. QuestionPro : Hotel/Resort Guest Satisfaction
0%
Exit Survey
 
 
Hello:
In an effort to provide better service, we ask that complete the following survey. Your survey responses will be strictly confidential and data from this research will be used to help us address any trouble areas.

Thank you very much for your time and support. Please start the survey now by clicking on the Continue button below.

 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
Comment:
   
 
 
 
Prior to your recent visit, had you stayed with us before?
 
Yes, 1 to 2 times before
 
Yes, 3 to 5 times before
 
Yes, 6 or more times before
 
No, this was my first time
 
 
Please rate the following attributes of your stay.
Very poor Poor Neutral Good Very good
Check-in experience
Check-out experience
Room cleanliness at check-in
Housekeeping service
Maintenance of grounds
Helpfulness of staff
 
 
Comment:
   
 
 
 
How many nights did you stay with us during your visit?
 
One night
 
Two nights
 
3 to 6 nights
 
7 nights
 
 
 
If you were returning to the area, how likely would you be to stay with us again?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
How likely is it that you would recommend us to a friend or colleague?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
Please share any suggestions for improvement.