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Surveys
2017
February
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
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Dear X Connections customer. You are invited to participate in our Customer Satisfaction survey. It will take approximately [2] minutes to complete the questionnaire. It is very important for us to learn your opinions to know where we can improve our service. Your survey responses will be strictly confidential. Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How long have you used our [PRODUCTS/SERVICES]?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of our [PRODUCTS/SERVICES] do you use? Select all that apply.
X Connections BBox
X Connections Viewer
X Connections 4 Best Practice
X Connections Monitoring Service
X Connections Barcode
Mirth-Connect Training
Mirt-Connect Consultancy
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
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