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Surveys
2017
February
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
0%
Exit Survey
How long have you bought SERANO PRODUCTS?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of our PRODUCTS do you buy? Select all that apply.
Nuts
Dried fruits
Brittle
Coconut snacks
{OPTION 5}
How much do you purchase from us in a year?
Less than €1000
€1001 and €5000
€5001-€10000
€10001 - €20,000
€20,001 - €30,000
€30,001 - €50,000
Over 50,000
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of products
Understanding customers' needs
Sales staff
Price
Comment:
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our products to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our PRODUCTS/SERVICES?
What is your gender?
Male
Female
Prefer not to answer
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What best describes your position?
Purchasing manager
Category manager
Marketing manager
Warehouse manager
Owner
Director
Sales manager
Marketing executive
Purchase officer
Financial manager
Other
Which of the following categories best describes the industry you work in?
Hypermarkets chain
Supermarkets chain
Small grocery store
Kiosks/convenience chain
Single supermarket
Single kiosk/convenience store
Bakery chain
Single bakery
Souvenir shop
Pub
Restaurant
Hotel
Confectionery
Distributor
Catering company
Discounter
Other
Which category best describes your annual income?
Under €500,000
€1,000,000 - €2,000,000
€2,000,001 - €3,000,000
€3,000,001 - €10,000,000
€10,000,001 - €20,000,000
€20,000,0001 - €50,000,000,
Over 50,000,000
Prefer not to answer
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