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Surveys
2013
September
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
Labino AB Customer Survey
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How long have you used Labino products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of Labino products do you use? Select all that apply.
MPXL lamps
LED lamps
LED torches
Crime kits
Accessories
How frequently do you purchase from us?
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of Products
Understanding customers' needs
Sales staff
Price
Comment:
How fast were we to react to problems that arose?
Very slow
Slow
Fast
Very fast
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our PRODUCTS/SERVICES?
What suggestions do you have for Labino which would help you improve the success of your company business in the future?
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