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2013
February
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
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How long have you been a consumer of Stone City Counseling, INC?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of our services do you use? Select all that apply.
adult outpatient (non substance abuse treatment)
child and adolescent services (non substance abuse treatment)
substance abuse treatment primary focus adolescent
substance abuse treatment primary focus adult
How frequently do you participate in treatment?
2-4 or more times per week
1 time per week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer Courtesy of office administration?
Timeliness of appointment from initial call or follow up treatment?
Quality of treatment (as defined by an improved quality of life or ability to cope) as a result of therapeutic services?
Participated in goal setting/treatment planning with the therapist (consumer centered focus)?
Comfortable and inviting facility?
If a friend were to ask you about the overall quality of Stone City Counselings INC services?
Please feel free to write any additional information or feedback that may be appreciated by staff (areas of compliment or need for improvement):
What is your gender?
Male
Female
Prefer not to answer
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other
Which category best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer
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