|
Dear Valued-Customer,
Inline with the ISO9001 Certification, it is one of our quality objectives to solicit feedback from you in the area of customer satisfaction.
You are invited to participate in our survey [Customer Satisfaction Survey]. It will take approximately [5] minutes to complete all questionnaires.
Your participation in this survey is utmost appreciated.
Your responses will be strictly confidential and data from this research will be reported only in the aggregate and your information will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Al Tan] at [6261-3131 x 224] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
|
| |
|
|
|
1) Delivery a) On-time delivery |
| |
|
|
|
|
|
|
|
|
2) Quality a) Report submission |
| |
|
|
|
|
|
|
|
4) Correspondence a) Communication with Purchasing |
| |
|
|
|
|
b) Communication with Quality |
| |
|
|
|
|
c) Other service request response |
| |
|
|
|
|
5) Overall Satisfaction with Comment, Concern & Recommendation |
| |
|
|
|