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Surveys
2012
September
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
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1. Satisfaction level on TP division’s quality and time frame response to your queries
Excellent
Good
Neutral
Average
Poor
Not Applicable
The communication resources utilized effectively
Excellent
Good
Neutral
Average
Poor
Not Applicable
How frequently do you purchase from us?
Excellent
Good
Neutral
Average
Poor
Not Applicable
How would you rate your level of satisfaction with us?
Excellent
Good
Neutral
Average
Poor
Not Applicable
Comment:
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
What is your gender?
Male
Female
Prefer not to answer
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other
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