QuestionPro : Company Satisfaction

Dear Cognos Users:

You are invited to participate in our survey on BI Customer Satisfaction at Zinio. It will take approximately 10 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be used to enhance reporting infrastructure at Zinio. If you have questions at any time about the survey or the procedures, you may contact the BI Team by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Zinio BI Team
[email protected]

I Agree

6 months to less than 1 year

1 year to less than 3 years

3 years to less than 5 years

Standard Reports (From Cognos Production Folder)

Custom Reports (Built by yourself or the team for you)

Once or twice a year

Somewhat dissatisfied

How much do you rate us on the following attributes?

	Well Below Average	Below Average	Average	Above Average	Well Above Average
Quality of Reports/Data

Report Performance

Understanding customers' needs

Customer service

Turn around time for BI requests

Do you have any suggestions for improving our Cognos Reporting Infrastructure?