STAKEHOLDERS QUESTIONNAIRE ON HARMONIZATION OF SHORT CODE IN USE IN THE INDUSTRY
Molcom Multi-Concepts Limited is an engineering servicing firm currently engaged by Nigerian Communication Commission (NCC) to hamonize short code in use in the industry. The goal is to carry out a comprehensive review and harmonization of all existing and active short codes in use in Nigeria. This includes the categorization of codes into classes based on type of service, recommend common short codes to be used across networks for network services; develop a comprehensive short code plan and recommebd a migration date. This may involve organizations relinquishing their current code(s) and migrating to a new harmonized short code(s). We seek to understand the challenges/limitations associated with the current process/operation whilst collating stakeholders' opinions for the new short code harmonization plan.