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Surveys
2013
October
Q
QuestionPro : Basic Customer Satisfaction
QuestionPro : Basic Customer Satisfaction
ArmTech Satellite
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How would you rate your level of satisfaction with us?
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
Overall, how satisfied were you with the product / service?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Considering the overall value of the project you paid for, was it…
An exceptional value, worth more than you paid for it
A good value, worth about what you paid for it
A poor value, worth less than you paid for it
Did the installer explain in good detail?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Compared to how you felt about ArmTech Satellite before this project, what is the likelihood of completing another project with ArmTech Satellite?
Better, based on performance
About the same
Worse, based on performance
How likely would you be to recommend us to a friend or colleague?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
What suggestions do you have or improvements would you like to see made?
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