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How would you rate your level of satisfaction with us?
Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How likely would you be to recommend us to a friend or colleague?
Very unlikely Somewhat unlikely Neutral Somewhat likely Very likely
 
 
 
How would you rate our custumer service tools?
 
Very effective
 
Somewhat effective
 
Moderatly effective
 
Slightly effective
 
Not at all
 
 
 
What suggestions do you have or improvements would you like to see made?
   
 
 
 
How responsive is our company?
 
Extreamly responsive
 
Very responsive
 
Moderatly responsive
 
Slightly responsive
 
Not responsive
 
 
 
How helpful is the FAQ's tab?
 
Extreamly helpful
 
Very helpful
 
Moderatly helpful
 
Slightly helpful
 
Not helpful
 
 
 
How long would it take to get your problem resolved?
 
1 day
 
2 days
 
3 days
 
4 days
 
Unresolved
 
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