This free survey is powered by

Quality

LVAU Supply Chain - Quality
0%
Exit Survey
 
 
Please only proceed if:
- You received an item from a direct shipment in non-sellable condition, with no damage to the carton or apparent reason for the damage
- You received a customer return
 
 
 
* First Name : 
* Last Name : 
* Email Address : 
 
 
* Select your store:
 
 
* Where does the item come from?
 
 
* Shipment Number
   
* Packing List/RMS Doc Number
   
 
 
* Please provide the date the shipment/parcel was received/returned:
 
Please provide details of the affected SKU(s):
Parcel # SKU Item Description Chrono/Serial Number
1
2
3
4
5
 
 
* Why is the item non-sellable?
 
Missing part - strap, tag, key, etc
 
Defective manufacturing
 
VVN issue - unevenly tanned, etc
 
Please advise other reason
 

 
 
Details help prevent future issues! Please enter any additional remarks about the shipment:
   
 
* Please upload the following photos (1 photo per upload):

- Carton label
- Clear photo of the item, quality issue and SKU tag
 
 
Additional Photo 1
 
 
Additional Photo 2
 
 
Additional Photo 3
 
 
Additional Photo 4
 
 
Additional Photo 5