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Questions marked with a * are required Beëindig vragenlijst
 
 
Level of communications
 
superior
 
satisfactory
 
average
 
unsatisfactory

 
 
 
Time duration of technical support
 
superior
 
satisfactory
 
average
 
unsatisfactory

 
 
 
Response time
 
superior
 
satisfactory
 
average
 
unsatisfactory

 
 
 
Quality of assistance
 
superior
 
satisfactory
 
average
 
unsatisfactory

 
 
 
Proactive communications regarding backorders
 
superior
 
satisfactory
 
average
 
unsatisfactory
 
not applicable

 
 
 
Are you satisfied with K&Ks overall performance??
 
Satisfied
 
Neutral
 
Dissatisfied

 
 
 
* What is the primary reason for the score you just gave us??
   
 
 
Would you recommed K&K as a ship supplier??
Not likely Likely Very likely
Recommend
-
 
 
 
* What would be the most important improvement(s) that would make you more likely to recommend us ?