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Which type of bank you basically prefer for doing any type of transaction?
 
Public Bank        
 
Private Bank
 
 
 

  1. In your thinking which bank is mostly preferable for better customer service?


 
Public Bank
 
Private Bank
 
 
 
In which bank it is easier to open an account?
 
 
Public Bank
 
Private Bank
 
 
 
Most of the time public banks are failed to gain customer satisfaction, the possible reason behind this –
 
lack of skilled employee
 
disinterest
 
lack of knowledge about the service
 
 
 
Which type of bank you use for sending or bringing the money to/from abroad 
 
Public Bank
 
Private Bank
 
 
 
Do you use ATM for your daily transaction?
 
Yes
 
No
 
 
 
Which ATM service you like most for your daily transaction?
 
Public Bank
 
Private Bank
 
 
 
Do you use E-Banking?
 
Yes
 
No
 
 
 
Which banks E-Banking facility is up to the mark?
 
Public Bank
 
Private Bank