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Questions marked with an * are required Exit Survey
 
 
* Property Name:
   
* First Name:
   
 
Impact of Online Travel Agents (OTA's) on Hotels in Goa
YES NO MAYBE
* Has there been an increase in the number of Direct bookings since your hotel has signed up with OTAs?
* Has the OTAs marketing strategies helped popularize your hotel nationally & internationally?
* Has your hotel received more reviews on Tripadvisor through the OTAs bookings?
* Have the OTAs including your hotel website bookings been given more bookings than the offline agents?
 
Hotels perception on Online Travel Agents
YES NO MAYBE
* Do you feel your hotel needs to depend more on OTAs to get revenue?
* Do you feel the commission structure of the OTAs are expensive?
* Are you satisfied with the OTAs performance on you hotel?
* Do you think OTAs policy on rate parity is fair?
 
 
* Please rank (1-8) the following OTA's based on your hotels performance.
Agoda
Booking.com
Cleartrip
GoIbibo
Expedia
TravelGuru
Makemytrip
Hotelbeds
 
 
* What would be the percentage of revenue has the OTAs given your hotel?
 
< 10% of total hotel revenue
 
11% - 20% of total hotel revenue
 
21% - 30% of total hotel revenue
 
31% - 40% of total hotel revenue
 
41% - 50% of total hotel revenue
 
> 51% of total hotel revenue
 
 
* Which has given you more bookings in the year 2013?
 
On-line Travel Agents (including your website)
 
Offline Travel Agents (Including walk ins)
 
 
Rank from 1-5 your booking path of your hotel.
Personal (Walk Ins)
Online Travel Agents
Offline Travel Agents
Hotel Website
GDS
 
 
* Does your hotel cater to charter flights?
 
YES
 
NO
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