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2012
February
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Apple's User Survey Form
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Which of the following Apple's products are you using?
Iphone
Ipod
Ipad
Mac Hardware Products
Where did you buy Apple's products?
Retail stores
Online stores
Third-party cellular network carriers
Wholesaler
Value-added reseller
Other (please state below)
Why you choose Apple's product? Because of...
Apple's brand name
User-friendly
Environmental-friendly
Numerous applications available
Apple's product support and services
Other (Please state below)
Anything that you may think Apple's products can be improved?
No
Usability
Flexibility
Product design
Product software
Other (Please state your opinion)
Do you think the price of Apple's product is fair if compare to its competitors products? (Please give reason to support your answer below.)
Yes
No
Will you buy Apple's products again other than what you have? (Please give reason to support your answer below.)
Yes
No
How satisfied are you with the following:
Unsatisfied
Neutral
Satisfied
Apple Official Website
Customer Service
Functionality
Product Design
Software System
Overall
Comments/Suggestions (if any):
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