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Surveys
2014
January
P
Product Innovation of KFC
Product Innovation of KFC
0%
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What is your gender?
Male
Female
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What is your marital status?
Single (Never married)
Married
Domestic partnership
Widowed
Divorced
Separated
Don’t know
*
How frequently do you purchase from us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
*
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
*
Where do you purchase our products? Select all that apply.
In our store
Online
Telephone order/catalogue
Through a dealer
Through an agent
Through a wholesaler
Other
*
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Comment:
*
How do we rate in comparison to other companies that offer the same products?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
*
How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
*
How well did our staff respond to your needs?
Below standard
Insufficient
Satisfactory
Good
Excellent
If you return to this location, would you choose to stay with us again?
Yes
No
*
How would you rate our concierge service?
Below standard
Insufficient
Satisfactory
Good
Excellent
*
How frequently do you use our products?
Extremely frequently
Very frequently
Moderately frequently
Very infrequently
Not at all frequently
*
How does our product quality compare to similar products on the market?
Much better
Slightly better
About the same
Slightly worse
Much worse
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