Pro-Storage

Dear Customer,

As the manager of Pro-Storage, I want to thank you for giving us the opportunity to serve you. Please help us to serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,
Charles Mackenzie
Manager

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

In thinking about your most recent experience with Pro-Storage, was the quality of the customer service you received:

If you indicated that the customer service was unsatisfactory, would you please describe what happened?

The process for getting your concerns resolved was:

Would you take a few minutes to describe what happened?

Now please think about the features and benefits of the product we offered you itself. How satisfied are you with this product?

If you are not satisfied with the product offered, please describe why?

Customer Service Representative

The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the folowing statements.

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
Considering the total package offered, including customer service, the storage features and benefits, and cost, how satisfied are you with Pro-Storage.