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Surveys
2013
July
P
POE, EU MASTER DATA Customer Satisfaction Survey
POE, EU MASTER DATA Customer Satisfaction Survey
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On which area did you need support ?
How often do you conduct surveys?
Weekly
Monthly
Quarterly
Annually
How often do you conduct surveys?
Weekly
Monthly
Quarterly
Annually
Do you find easly the person who can help you to solve the issue ?
Do you agree that the resolution was done in the SLA communicated to you initialy ? ?
Yes
No
In general, what is your level of satisfaction regarding our resolution ?
Very low
Low
Neutral
High
Very high
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