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2017
February
P
Pilot Study
Pilot Study
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Hello: You are invited to participate in our survey
Mobile Apps Adoption in TRAVEL AND HOSPITALITY: Understanding Influence of Customer Typology Based on Uses & Gratification And Risk Perceptions.
It will take approximately 5-10 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Mayanka Singh Chhonker at 9983651294 or by email at the email address specified below.
email id:
[email protected]
,
[email protected]
Thank you very much for your time and support.
Please start with the survey now by clicking on the
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button below.
I Agree
*
Gender
-- Select --
Male
Female
*
Age
15 or under
16-25
26-35
35-50
above 50
*
Occupation
In Education
Working
Not Working
Retired
*
Which Mobile Equipment do you own?
Smartphone
Normal/Feature Phone
Tablet
*
Your Purpose of Using Moible Apps
Texting/Chatting
Travel (Flight/Train/Bus/Cab)
Entertainment/Fun
Hotel/Resorts/Guest House
Food and Beverage
Gaming
Sending/Receiving Mails
Shopping
Sharing Pictures/Media files
Searching Information on Internet
Other
*
How many Mobile Apps do you have currently in your phone?
Less than 5
5-10
10-20
20-30
More than 30
*
Which Mobile Apps do you use for travel & hospitality purpose
(
e.g. hotels, airlines, restaurants
)
Makemytrip
Goibibo
Tripadvisor
Yatra.com
Expedia
Oyo Rooms
Google Maps
Trivago
RedBus
Uber
Ola Cabs
Cleartrip
Ixigo
Airbnb
IRCTC
Other
*
Is there any kind of pressure on you to use Mobile Apps for travel & hospitality purpose?
?
Completely Mandatory
Mandatory
Neutral
Voluntary
Voluntary
Indicate your level of agreement with the following statements. Please insert a check mark (√) in the appropriate column to indicate your usage of Mobile Apps with specific reference to travel & hospitality purpose by using the following 7 point scale ranging from 1=strongly disagree, 2 = slightly disagree, 3 = disagree, 4 = neutral, 5 =agree, 6 = slightly agree, and 7 = strongly agree.
Strongly Disagree
Slightly Disagree
Disagree
Undecided
Agree
Slightly Disagree
Strongly Agree
*
Using Mobile Apps useful for travel & hospitality purpose
*
Using Mobile Apps for travel & hospitality purpose helps me to do things quickly
*
Using Mobile Apps for travel & hospitality purpose allows me to conveniently acquire travel information anywhere and anytime
*
Using Mobile Apps for travel & hospitality purpose increases my travelling efficiency and quality
*
Using Mobile Apps for travel & hospitality purpose enables me to complete my journey effectively without any hassle
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