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My name is x. I am calling on behalf of the CDC regarding the CDC PHEP BP 10 Training Program. We’re trying to get input about the training program so that it can be improved upon and are wondering if you would have a few minutes to answer some survey questions for us.
We are in the process of evaluating how we could improve the delivery and content of our training on the PHEP Cooperative Agreement performance measures. During our discussion today, we’d like to learn more about your impressions and suggestions regarding the training resources that DSLR has developed on the BP10 performance measures, if you have viewed them.
If you haven’t viewed them, we would like to ascertain more about the reasons, and how we could make the training resources more accessible and relevant to you in your work in public health preparedness and response.
A report will be compiled from the responses we receive from you and other PHEP awardees to these questions. Please be assured that neither your name nor state will be associated with any particular comment that you provide today, that your participation in this discussion is not a requirement of the cooperative agreement, and that none of your comments can be used in any decisions about program funding or performance.
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| First, we would like to learn more about whether you have viewed any of our BP10 performance measure training resources. |
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| Have you viewed any of DSLR’s online training resources such as the webinar we held in January 2010 called "Budget Period 10 PHEP Performance Measures: Overview of Reporting Requirements and Available Assistance" or our online training modules: Introduction to the PHEP Performance Measures Online Training: Program Improvement and Performance Measurement; Reporting Instructions for BP10 Performance Measures; BP10 Performance Measure in Detail; BP 10 PHEP PM Data collection Tool; and Staff Assembly - HHS/OMB High Priority Performance Goal? Or have you used the toll-free Helpline to have questions answered? |
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| Which of our online resources did you view? |
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| For the ${piping_text}, do you feel that having viewed that resource contributed to improving your knowledge and skills related to the PHEP performance measures? |
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If yes, could you please describe how. If not, could you please share why not and if you were hoping to learn that you didn’t. If yes, could you please describe how. If not, could you please share why not and if you were hoping to learn that you didn’t. |
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| Did it contribute to making you more effective at your job in relation to data collection and reporting on the PHEP performance measures? |
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If yes, could you please describe how. If not, could you please share why not. If yes, could you please describe how. If not, could you please share why not. |
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| Could you share a reason or reasons why you have not viewed any of our BP10 performance measure training resources? (If the individual is having a hard time answering you could then probe with “Some examples of why might be that you do not have any time available (answer question 12), that you don’t think that the resources would aid you in your job (answer question 13), that you were not aware that they were available (answer question 14) and other reasons. |
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| Since you mentioned that time is an issue, is there a way or a method through which we could deliver our training on the performance measures that would make it easier for you to participate? If so, could you please explain how. | | |
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| Since you mentioned that you didn’t think that the resources would be helpful in your job, do you have suggestions for how we could make the training more relevant and useful to you? | | |
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| Since you mentioned that you weren’t aware of the resources, we typically promote the availability of our training resources through the Friday Update, the annual NACCHO conference, the annual Public Health Preparedness Summit, and the PERFORMS Resource Library.
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| Since you mentioned "Other (a)" is there a way or a method through which we could deliver our training on the performance measures that would address this? | | |
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| Since you mentioned "Other (b)" is there a way or a method through which we could deliver our training on the performance measures that would address this? | | |
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| Since you mentioned "Other (c)" is there a way or a method through which we could deliver our training on the performance measures that would address this? | | |
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| Since you mentioned "Other (d)" is there a way or a method through which we could deliver our training on the performance measures that would address this? | | |
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| Since you mentioned "Other (e)" is there a way or a method through which we could deliver our training on the performance measures that would address this? | | |
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Could you please share with us, if you recall, how you became aware of our performance measures training resources?
(If individual is having a hard time remembering, the interviewer could then probe with “Some examples of how awardees typically learn of these resources might be through: |
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| We now would like to ask you some questions about the methods through which we are currently delivering training on the BP10 performance measures, and how we could improve these methods to make training more accessible and relevant to our PHEP awardees. |
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| We are currently delivering our performance measures training via electronic methods including a webinar (transmission of an audio and visual media file scheduled at a particular time and is delivered live over the Internet and online modules (an audio and visual media file that is available to be viewed anytime at your convenience over the internet). In terms of computer-based training, do you have a preference for one versus the other or a combination of the two? |
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Could you please share why? Could you please share why? Could you please share why? |
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Currently, accessing our online training modules requires viewers to first obtain a username and password. Viewers then log into the site, utilizing their username and password, for the initial and all subsequent visits to the site.
Does this in any way affect your interest or ability to view the training modules? |
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| We are also considering the feasibility of providing a limited number of live, in-person trainings on the performance measures? Would you prefer that over computer-based offerings? |
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| Do you have any suggestions of where and when such a live training could be delivered given that funding would be limited? | | |
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| Do you have suggestions as to how we could additionally promote the availability of our BP10 performance measures training resources? (e.g. are there places that you would suggest we post this information, are there additional conferences we should be attending?) | | |
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| Do you have any other suggestions that we have not already discussed regarding how we could improve our training program on the PHEP Cooperative Agreement performance measures? | | |
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